Borrower Eduction

RMIC’s Pre-Homeownership Education Course

Instructions & FAQ’s

How do I get started?

• Your borrower should read and study the Pre-Homeownership Education Manual and complete the Course Content Review and the Monthly Expense Analysis.
• The borrower must have the Course Content Review and Monthly Expense Analysis with them at the time of the interview if the Registration is submitted online.

How do I get my borrower registered for the telephone interview?

• Lender with borrower completes and submits the Online Registration Form. (Remember to have the completed Course Content Review and Monthly Expense Analysis forms with you for the interview.)
• The lender with borrower may also print and fax the Registration Form, Course Content Review, and Monthly Expense Analysis.

How does the interview process work?

• The Pre-Homeownership Education Counselor will contact the borrower, during the time chosen on the registration form, to complete the telephone interview.
• The interview will take approximately 15 minutes for the borrower to complete over the phone.
• When the borrower has successfully completed the interview, a certificate of completion will be faxed to the contact person listed on the registration form. 

How much does the counseling session cost?

• Counseling sessions are billed to the lender or broker at $105.
• If the loan is insured by RMIC, please provide your RMIC Master Policy number or MI Certificate number on the registration form and you will not be billed. 

What if my borrower speaks Spanish?

• Follow the same steps using these Spanish materials: Spanish Pre-Homeownership Education Manual, Spanish Registration Form, Spanish Course Content Review, and Spanish Monthly Expense Analysis. 

How quickly can I get this completed?

• If the registration form is completed and submitted before noon, you may request counseling the following business day. Counseling will be scheduled based on the time and day selected on the registration form. 

Does my borrower need to call anyone to set up the interview?

• No, a counselor will contact your borrower to complete the interview. You will be asked to provide a preferred time for the borrower to be contacted on the registration form. 

Do I need a Master Policy Number?

• No, this is not required information. If the loan is insured by RMIC, providing this number can help us verify the certificate number for Mortgage Insurance. 

How can I make a change to the information I submitted on the registration form?

• Call the counseling center directly at 877-367-7642. 

What if I need to reschedule the interview?

• Call the counseling center directly at 877-367-7642. 

How can I get another copy of my certificate?

• Call the counseling center directly at 877-367-7642. 

How can I check the status of a counseling session?

• Call the counseling center directly at 877-367-7642. 

When will my call be returned if I had to leave a voicemail message for the counseling center?

• Your message will be returned within 24 hours during business hours (8:30 AM – 5:00 PM in all time zones). Please refrain from leaving additional messages within the same hour as this delays the receptionist and extends the time before your call will be returned. 

For additional questions about this program, please contact RMIC at 800-999-7642 ext. 4300.